Privacy Policy

At Laljay Overseas Private Limited, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding data collection, storage, and use.

1. Information We Collect

• Personal Information:
  When you interact with us—whether through placing an order, sending an inquiry, or subscribing to our services—we may collect personal details such as your name, email address, phone number, and mailing address.

• Usage Data:
  Information about how you access and use our website may be collected through cookies and other tracking technologies.

2. How We Use Your Information

• Order Processing:
  Your information is used to process your orders and provide you with an efficient service experience.

• Customer Service:
  We may use your contact details to respond to inquiries, provide support, and improve our services.

• Marketing:
  With your consent, we may send you updates and promotional communications. You can opt out at any time.

3. Data Security

• We implement reasonable security measures to protect your personal information. However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.

4. Third-Party Sharing

• We do not sell or lease your personal data to third parties. Data may be shared with trusted service providers only for the purposes of fulfilling orders or managing our services, subject to confidentiality agreements.

5. Your Rights

• You have the right to access, update, or request deletion of your personal information. Contact us using the details provided below.

6. Contact Us

For questions or concerns regarding this Privacy Policy, please contact:
Laljay Overseas Private Limited
Email: laljayoverseas321@gmail.com
Phone: +91-9942043649

Disclaimer

The content provided on the Laljay Overseas Private Limited website and related communications is for general informational purposes only.

1. Accuracy of Information

• While we strive to keep the information up-to-date and correct, we make no representations or warranties of any kind regarding the accuracy, reliability, or completeness of any information on this site.

2. Use at Your Own Risk

• Any reliance you place on such information is strictly at your own risk. We are not liable for any loss or damage arising from the use of our website or products.

3. External Links

• Our website may contain links to external sites. We do not endorse or assume responsibility for the content, privacy policies, or practices of these sites.

4. Professional Advice

• The information provided is not intended as professional advice. Please seek professional counsel before making any business decisions based on the information provided.

5. Contact

For any questions regarding this Disclaimer, please reach out to us:
Laljay Overseas Private Limited
Email: laljayoverseas321@gmail.com
Phone: +91-9942043649

Return and Refund Policy

At Laljay Overseas Private Limited, customer satisfaction is important to us. Please review our Return and Refund Policy regarding our agricultural products.

1. Eligibility

• Product Types:
  Returns and refunds may be applicable for orders of makhana, yellow maize, potato, turmeric finger, and onion based on the condition upon delivery. Customized or perishable goods may not be eligible for return.

• Condition:
  To be eligible for a return, products must be unused, in their original packaging, and in the condition in which they were delivered.

2. Return Process

• Notification:
  Contact our customer support at laljayoverseas321@gmail.com or +91-9942043649 within 7 days of delivery to initiate a return request.

• Inspection:
  Products returned will be inspected, and if found to be defective or not as described, we will process a refund or replacement accordingly.

3. Refunds

• Processing Time:
  Once a return is approved, refunds will be processed within 10–14 business days through the original payment method.

• Non-Refundable Items:
  Products that have been partially used or damaged by the customer may not be eligible for a full refund.

4. Shipping Costs for Returns

• Unless the return is due to our error or defective product, the customer may be responsible for return shipping costs.

5. Contact Information

For queries regarding returns or to initiate a return, contact:
Laljay Overseas Private Limited
Email: laljayoverseas321@gmail.com
Phone: +91-9942043649

Shipping Policy

This Shipping Policy governs the shipment of products purchased from Laljay Overseas Private Limited.

1. Shipping Regions and Methods

• Coverage:
  We deliver across India and may arrange for international shipments, subject to customs regulations and additional charges.

• Methods:
  Products are shipped using reliable carriers. Shipping methods and options will be provided at checkout.

2. Order Processing Time

• Processing:
  Orders are processed within [Insert Timeframe, e.g., 2-3 business days] after order confirmation. Delays may occur during peak periods or due to unforeseen circumstances.

• Dispatch:
  Once shipped, you will receive a confirmation email with tracking information where available.

3. Shipping Charges and Taxes

• Charges:
  Shipping charges are calculated based on the weight, size of the package, and the destination address. Any applicable taxes and duties will be highlighted during the checkout process.

• International Orders:
  For international orders, customers are responsible for any customs and import duties levied by the destination country.

4. Risk and Title Transfer

• Risk:
  The risk of loss or damage to the products passes to the buyer once the shipment is handed over to the carrier.

• Title:
  Legal ownership of the products transfers upon complete payment and delivery as per the agreed terms.

5. Delivery Issues

• Delays and Non-delivery:
  Laljay Overseas Private Limited is not responsible for delays caused by third-party carriers, customs clearance, or events beyond our control.

• Damaged Goods:
  In the event that products are received damaged, please notify us within 48 hours of delivery with photographic evidence so that we can resolve the issue promptly.

6. Contact

For any questions or concerns regarding shipping, please contact:
Laljay Overseas Private Limited
Email: laljayoverseas321@gmail.com
Phone: +91-9942043649